Nowadays it is even more important to learn how to be HIPAA compliant in a doctor's office or hospital. If you are responsible for a patient and his medical information, you need to know what to do to protect the privacy of that person. Staff must learn about the Health Insurance Portability and Accountability Act. This is HIPAA and it is designed to keep the medical information of every patient protected. Everyone on your staff needs to comply. This includes reception, nurses and you. Any information is confidential and the patient is the only one who can decide who to share that information with.
How To Be HIPAA Compliant
Keep Work Areas Safe:
Medical offices use computers to store confidential information about their patients. There are also files that have private information on them. It is important that other people don't get access to the information of patients as part of how to be HIPAA compliant. If your staff member must step away from her station, she should see to it that no one can get to any information at her station. It is very easy for someone to walk up and read the file of another patient when no one is tending the station. Lock the computer and see to it that all medical files are out of reach of the public. Put someone in your station temporarily to ensure no one enters and reads information they have no right to.
Use Proper Protocol On The Phone:
If a patient calls wanting information over the phone make sure you are really talking to the correct person. Ask for birth dates and Social Security numbers. Just because they claim to be the patient doesn't mean they are. If a person calls asking for information on a patient, be sure you have permission from the patient before you give any information. There is a minimum amount of information that is allowed to be released to family members and friends. Make certain you never give more than the basic information unless instructed by the patient as part of how to be HIPAA compliant.
Shred Documents And Dispose of Properly:
Any document that contains patient information needs to be disposed of properly. You don't throw these documents into the trash without first making sure it is unreadable. You need to shred all pertinent documents. A special trash bin should be set aside for these documents so you can then shred the documents and take all precautions to prevent the documents from ending up in the wrong hands.
How To Be HIPAA Compliant
Everyone on your staff must comply with HIPAA. They all need to know how to be HIPAA compliant. That means they should never discuss a patient within earshot of another patient or person. When having conversations make sure they are private and no one else can hear the conversation. Staff that doesn't know how to be HIPAA compliant will be careless and that could result in problems for you.
Every patient has the right to privacy so make sure staff knows exactly what must be done to be HIPAA compliant. Your patients rely on you to keep their information safe. Do everything in your power to protect their privacy. Everyone on your staff must know how to be HIPAA compliant, so educate them to prevent possible problems that could arise if privacy is interfered with.Tags: Customers, patient information, Read, basic information, HIPAA-Compliant
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